How to: Credit an Order

 

1. Click on the eCommerce tab.

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2. Click on the Order management menu item.

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3. Select an order from the list.

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4. Click on the Credit a portion back to the customer button.

Screen_Shot_2013-01-30_at_4.55.20_PM.png

 

5. Set the credit amount and write the reason for the credit in the Description text box.

Screen_Shot_2013-01-30_at_5.10.15_PM.png

 

6. Click on the Credit Orders button.

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7. When done a confirmation message will be displayed at the top of Order list page.

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